FAQ’s
How long will it take for my order to arrive?
All our prints are made to order.
Our current dispatch time (does not include courier shipping time):
-
Small prints: 1–3 working days
-
Large prints (A2 and bigger): 3–5 working days
Larger prints are expertly produced and dispatched by our trusted print partners located across the globe. This approach guarantees both speed and quality, no matter where you are.
UNITED KINGDOM - FREE SHIPPING - 2nd Class Royal Mail/Tracked 48
REST OF THE WORLD - £3.99 - Tracked service via Royal Mail/DHL/Evri
Buyers outside the U.K. are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Can I cancel my order?
If you need to cancel, please contact us as soon as possible.
Because our products are made to order, cancellations may only be possible if your item has not yet been printed.
To request a cancellation, email us at: printroshop@outlook.com
What sizes do you offer?
We currently offer the following sizes:
- 4”x6”
- 5”x7”
- 11”x14”
- 12”x16”
- 12”x18
- 18”x24”
- 20”x30”
- 24”x36”
- A1
- A2
- A3
- A4
- A5
- A6
Custom sizes are available - please contact us if you need something different.
All prints are printed on high quality 260gsm matte photo paper
Do you offer custom colours or sizes?
Yes! We offer custom colour and size options free of charge. Simply email us with your requested colour or size: printroshop@outlook.com
Damaged Items / Order Issues
In the rare occasion that your order didn’t go as planned, please contact me by emailing printroshop@outlook.com